Meet the Team

Senior Agent
Kelley West
Kelley West, Just as alchemists of old sought to transmute base metals into gold, Kelley identifies each home’s unique features and uses expert staging to unveil the property’s real value. With a discerning eye for detail and an intimate knowledge of San Miguel’s market trends, she assesses a property's worth and devises a strategic plan to maximize its appeal. Watching her work, one feels a spell is being cast, imbuing each room or gathering space with an irresistible charm that leaves a lasting impression.
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It’s no surprise that Kelley and her talented bilingual team captivate buyers and secure swift, rewarding sales. Blending artistic flair with a sharp business acumen, she combines colors, textures, and furnishings to create an atmosphere that resonates with potential buyers. Her innate skill is merging a property's aesthetic and practical elements to forge an irresistible connection with clients.
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You’ll make decisions with confidence as your property becomes the sought-after treasure buyers the world over simply cannot resist. Oh, did we mention Kelley is also kind, a dedicated dog rescuer, and comes from a family of chefs? She’s also gorgeous, inside and out. If you’re lucky she’ll share one of her favorite charcuterie creations and a bottle of bubbly at the close of escrow.

Agent
Colleen Phalen
Colleen Phalen, With a deep-rooted connection to the Mexican culture, fostered by her parents from a young age, Colleen is your ideal guide to navigate the intricacies of buying and selling properties in Mexico. Her seamless expertise in the process will put you at ease, ensuring a smooth journey throughout.
Beyond real estate, Colleen will generously share her insider tips on Mexican culture, travel, and delectable cuisine, making your transition feel like a breeze. Her commitment to providing top-tier service and going the extra mile is her hallmark.
Drawing from extensive experience in both Texas and Mexico’s real estate markets, Colleen Phalen and her husband have cherished their home in San Miguel for countless years. Allow her to be your trusted ally in realizing your real estate dreams in this vibrant realm.

Client Liason
Caterina Ciccarelli
Caterina Ciccarelli’s journey to San Miguel de Allende began five years ago when she made the decision to call it home. With her roots tracing back to Italy, specifically in Bologna, a city renowned for its exquisite cuisine, Caterina instantly fell in love with San Miguel during a visit and made the life-changing choice to relocate. Fluent in Spanish, she seamlessly integrated into the community, enhancing her ability to connect and communicate effectively with clients and locals alike.
Having previously served as a manager in a photography company and having worked in various countries, Caterina's passion for capturing special moments remains unwavering, particularly in the realm of weddings and events. However, her fascination with real estate ultimately captured her heart, leading her to assume the role of Marketing Director and Client Liaison at West Realty Group.
As a proud member of West Realty Group, Caterina embraces the company's ethos of exceeding expectations and going the extra mile to cater to every client's needs. With a fervent dedication to assisting clients in their homeownership journey, Caterina and the team are committed to providing exceptional service and guidance every step of the way.
Address
Correo 22, Zona Centro, 37700 San Miguel de Allende, Gto.

What's App
1 323-896-0911